Demerara Mutual Life Assurance Society Ltd. has expanded its presence in Guyana with the opening of a new branch at Suddie, Essequibo Coast, Region Two. This strategic move underscores the company’s commitment to enhancing accessibility and customer service across the country.
Enhanced Service Delivery
Speaking at the launch event, CEO Melissa DeSantos emphasized Demerara Mutual’s dedication to its policyholders in Essequibo. “We already serve clients here, but we don’t want them to feel neglected. This branch brings us closer to them, ensuring they receive the dedicated service they deserve,” she noted.
The new branch is part of Demerara Mutual’s broader strategy to provide comprehensive insurance solutions, including life assurance, general insurance, and financial planning. The company prides itself on its ISO certification, which reflects its commitment to quality and customer satisfaction.
Community Engagement
Operations Manager Mrs. Charles expressed gratitude to the leadership team, staff, and valued clients, highlighting that their confidence has fueled the company’s growth over 133 years. “This is not just an office—it’s a commitment to serving this community with integrity and excellence,” she said.
Demerara Mutual’s expansion into Essequibo reinforces its position as a leading insurance provider in Guyana, with existing branches in Linden, Berbice, Mahaicony, and Leonora. The Suddie branch is expected to further enhance the company’s ability to deliver personalized services to residents in the region.
This development aligns with Demerara Mutual’s mission to provide peace of mind and happiness for its customers through quality customer service and a wide range of insurance products. By extending its reach, the company aims to strengthen its connection with the community and offer tailored solutions that meet the unique needs of Essequibo residents.